Wednesday, May 6, 2020

Recruitment Of Store Clerks At The Store - 1402 Words

Through my personal observations, one of the areas to ongoing effectiveness is the attentiveness of store clerks to assist a customer in locating a department or product in the store. In observing the behaviors of the store clerks on several occasions, they were always friendly, neatly dressed, knowledgeable about their departments, and willing to engage in conversations with the customers. My observations were positive in the attitudes and behaviors of the store employees in several encounters with them. The employees were productive, made certain the store was clean and neat, engaged with the customers, and provided assistance when approached. These actions demonstrated how employees adequately align and fit with the organization’s†¦show more content†¦Through engagement in their ideas, solving problems, and commitment to customer service, they moved up in the ranks of the store. Also, she revealed Boscov’s provides a year-long executive training program , which highly motivated trainees focus on developing skills sets for problem solving, strategic thinking, and customer service (D. Bailey, personal communication, January 20, 2017). Through morning huddles, employees are encouraged to submit new ideas for actively engaging with customers and make suggestions for improving a shopper’s experience within the store. Therefore, employees can tap into the ownership tendencies with requests for new ideas and suggestions. In fact, taking ownership can lead to upper level management position opportunities for entry-level employees. An employee’s talent, commitment and accomplishments can lead to important career objectives and a potential to become a manager. Second, trust, engagement, and ownership can make certain many valuable policies, practices, and behaviors, such as collaboration, collocation, and team-based efforts. From my observations, witnessing teams of employees collaborating within each department from diffe rent backgrounds and different responsibilities has shown that employees have high morale and camaraderie. For example, I observed employees assisting customers with their purchases while their coworkers had to step away from the departments to either take a lunch break orShow MoreRelatedEmployee Relations And Increase Employee Loyalty978 Words   |  4 Pagestherefore, it is imperative GC3 restructure their staff within all levels of the organization to increase employee relations and increase employee loyalty. The following recommendations are for staffing and recruitment within GC3. The First two hires from the proposed Staffing and Recruitment plan should be the addition of two new Chief of Operations’ (COO). A COO is needed for their DaDeli division and one will be required at Corporate Headquarters. 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A management function which ensures â€Å"jobs to be filled with the right people, with the right knowledge, skill attitude† is comes under__________ a. Staffing defined b. Job analysis c. Manpower planning d. Recruitment 10. It is a process that enables a person to sort out issues and reach to a decisions affecting their life: a. Selection b. Raining c. Reward d. Counseling Part Two:- 1. What do you understand by Maslow‟s Theory of Motivation? 2. DefineRead MoreOverview of Management1112 Words   |  5 Pagesto embark on an opportunity on an upscale epicurean food shop in La Jolla. Kathy opened her first store in June, 1998 and within the year the store was profitable. Kathy later opened two more stores by 2003, one in Del Mar and Encinitas and now Kathy is looking at expanding and opening another store. Kathy is the president of Kudler Fine Foods and her primary function is to oversee the three stores. 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